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 Where are you located?
 7910 Hwy 7 East, Guelph, Ontario, N1H-6H8, Canada. View Map.
Do you have a dealer in my area?
At the moment you can purchase our products on our online store only.
How can I become a dealer of EMT Tuning products?
If you have a storefront, and your area is not in conflict by being too close by another dealer, then a buy-in would be required as well as quarterly requirements must be kept to stay in good standing. Please click the dealers button on any page to inquire or simply call us. We will be happy to give you further details.
If these FAQ’s don’t answer your questions feel free to call us during normal business hours.
Product FAQ’s
Will your parts void my new car’s warranty?
No. EMT Tuning parts and other parts sold by Euro Motor Tech will not void or affect your factory warranty in any way. Although it is commonly thought that the installation of aftermarket parts will void the factory warranty, The Magnusson-Moss Warranty – Federal Trade commission Improvement Act of 1975 protects consumers from such fraudulent activity by new car dealers. Under the Act, aftermarket equipment that improves performance does not void a vehicle manufacturer’s original warranty, unless the warranty clearly states the addition of aftermarket equipment automatically voids your vehicle’s warranty or if it can be proven that the aftermarket device is the direct cause of the failure. The easiest way to check this is to look in your owner’s manual under, “what is not covered”.
 Click here to view: US Code : Title 15, Chapter 50
How accurate are your advertised power gains?
All EMT Tuning power upgrades are repeatedly tested on both the track and the dyno to ensure that all of our results are accurate, consistent, and repeatable. Unlike many of our competitors, we take the time and energy to properly “baseline” our cars’ power, and exhaustively test many combinations to determine what works…and what doesn’t.
Do you make any parts for the Passat, Fox, or Audi’s?
It seems to be a common misconception that we only retail or manufacture parts for the pictures we show online. Please contact us for parts you do not see on our sites.
Do your parts only fit US spec vehicles?
No. Some products will fit Euro spec vehicles as well as US spec. Please call to confirm if you require a product for a Euro spec car.
Do you stock everything you list online?
We try to keep most items in stock, but due to popularity of certain items, they may sell out quickly, and thus cause a delay in the manufacturing process refilling our inventory. Most out of stock items are usually back in stock between 1-5 weeks.
How can I return a product ?
We will not accept unauthorized returns of any type. If you feel a return is warranted, please contact us on the phone for a return authorization number which must be marked on the outside of each package to be accepted in our receiving department. All returns must be prepaid and must include a copy of the original invoice. There will be no exceptions. No returns after 7 days from date order is received. All returns are subject to a 20% handling charge at our discretion. There are no returns on electrical parts. There are no returns on used or damaged parts unless found to be defective by us.
How can I return a used part ?
If we sold you a defective part, it is our problem. We will do our best to provide the most accurate advice, but If you bought the wrong part because your mechanic or you made the wrong choice it is your problem.
What happens if the product comes damaged?
Obvious damage to packages must be noted by the customer at the time of receipt and reported immediately to the shipper. Hidden damage must be reported to carrier immediately. In both cases, damages are to be settled between the customer and the carrier. We will assist the customer if and when necessary. Our errors, i.e., miss-shipment, etc., will be handled immediately after being brought to our attention.
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